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To give you help and advice

VPS247 work with a large number of insurance companies to ensure that we are there to help when you need us.

Your insurance company has either asked us to survey damage to your property or has asked us to make sure your property is safe and secure, or to do both.

If we have come to secure your property but your policy doesn’t cover any further work that may be required, we will be happy to offer you a quote to get you back to normal. If we have surveyed the damage, we will confirm with your insurer whether you are covered and will arrange repairs if necessary. We specialise in a variety of repairs and use the very latest techniques.

This means fewer inconveniences for you as well as being better for the environment. If we cannot repair what’s been damaged, we will replace the item with the closest market equivalent.

What happens next?

We know that you’ll want to get back to normal as quickly as possible. If you or your insurer have asked us to provide a quote we will contact you within the next four working days to discuss the costs (if applicable) and the next steps. Please n

Contacting Customer Services

Providing excellent customer service at all times is something we are very passionate about. However, we understand that things don’t always go to plan.

If you are unhappy with any aspect of our service we will always endeavour to put things right as quickly as possible. Please contact your dedicated job owner or email us at so we can help with a solution.


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If you have been provided a job number, you can track your job here to see its progress. 

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